FAQ.
Everything you need to know about creating your CUSTOM KIXI.
What kind of image can I upload?
Clear photos, artwork, logos, illustrations and digital designs work best. High resolution gives the best print quality.
Do I see the design before it's printed?
Yes! We'll send you a preview of your design on the shoe. You can request changes until you're 100% happy before we print.
Can I upload any image?
You can upload any image you own or have permission to use. We don't print copyrighted or offensive content. If we're unsure, we'll reach out.
Will the print fade or crack?
No. We use premium, durable printing that's built to last. It's made for everyday wear, not just for show.
How long does production take?
Production usually takes 7–10 business days after you approve your design. Shipping times depend on your location.
What sizes are available?
We offer a full range of unisex sizes (UK 3–12). Check our size guide to find your perfect fit.
Will the colours look exactly the same?
We do our best to match colours, but slight variations can happen due to screen settings and printing materials.
Can I return custom shoes?
Since each pair is made just for you, we can't accept returns unless there's a defect or error on our end. Please check our Returns Policy for more details.




